Cancellation/Return Policy

• Cancellations:
  • Because we make every effort to ship your order within 48 hours of receipt,
    orders may not be cancelled once submitted.  Please email your request for a
    Return Authorization Number (see below).
• Returns:
  • A request to return merchandise must be made within 30 days of purchase.
  • Please email your request for a Return Authorization Number to
    customerservice@diamond-sports.com & include your order number.
    Note, returns will NOT be accepted without a Return Authorization Number.
  • All non-defective returned items must be in new condition & in their original
    packaging. Return shipping is the customer's responsibility & is non-refundable.
  • For health reasons, helmets & sliding/compression shorts may not be returned.
  • All Sales Final on Discontinued Items
• Shipping Discrepancy:
  • Please notify us within 48 hours of receipt of shipment.  Email your notice to
    customerservice@diamond-sports.com & include your order number.

Should you have any questions about your order or our policies,
please contact our Customer Service Department
by email at customerservice@diamond-sports.com or by phone at (800)366-2999.